Returns & Exchanges
Due to the intimate nature of reusable period products, we offer a 60-day Satisfaction Guarantee to ensure you find the perfect fit while maintaining the highest hygiene standards. If you are not completely satisfied with your purchase, we are here to assist with a stress-free exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Review Eligibility
Ensure items are in their original, unopened packaging; for first-time customers using our guarantee, used items may be eligible for a one-time exchange.
- 3.Pack and Ship
Download your prepaid shipping label and securely package your items to prevent damage during transit back to our facility.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
